We all know that Paypal provides the best security for our money online, or maybe not. But according to the majority of people using Paypal, it really provides the best in any aspect as an online payment processor. Yes, I can even say that it provides the best security and support for their users. Some maybe don't agree with what I am saying here now, and I know this people much. People who hates Paypal or I may say; don't like Paypal because Paypal is not available in their country. This is the reason why some people don't like Paypal because of unavailability of Paypal services in their country. Is this really the main reason? Or is this just one of the reason for people not liking Paypal.
Just recently, Paypal launched the automatic DISPUTE feature. Yes, it is automatic. If Paypal suspect a transaction it will automatically move that transaction to the open cases in the resolution page and the fund involve in that transaction is put on hold buy Paypal. Paypal will send a query to the other party involve and after the other party respond Paypal will do an investigation.Not to mention that the investigation will last for 30 days.
This new Paypal dispute feature makes Paid To Click (PTC) sites to not use them as one of their payment processor. This will make their payment unsecured in their side. The worst about this dispute feature is that if your account is not verified then it will probably become limited because of the open case in your resolution page. You need to follow the instructions provided by the company to removed the limitation or else your account will become limited for good.
I have this friend from Australia that has a negative balance in his Paypal account because of too many dispute open cases that haven't solve. Below is the screen shot of his account overview.
I have this friend from Australia that has a negative balance in his Paypal account because of too many dispute open cases that haven't solve. Below is the screen shot of his account overview.
The above image shows that Raymond has a negative $156.69 Australian Dollar balance. And in the right side of the image is the number of disputed transaction. His account has 25 disputed transaction amounting the negative balance and got his account limited even if he is verified. Now, you can see the disadvantage of Paypal's dispute feature. It really depends on the person experiencing such situation how to find the new dispute feature of Paypal. This is just one of the disadvantages of this feature and don't think everyone can see this side of the feature that makes it not useful.
How do you feel about this? If you have something to say then hit the comment button and let's see what you have in mind.
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